Close-up of bare tree branches encased in ice with small icicles hanging from the tips, with a blurred gray house in the background.

Furnace Repair in Florence, KY

Furnaces here run from October through April. If yours quits, tell us what it's doing and a licensed contractor who covers Boone County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
An unfinished basement containing a metal furnace with ductwork, exposed wooden joists on the ceiling, cardboard boxes, a coiled cable, and a single hanging incandescent bulb.

Florence winters put your furnace to work seven months straight

From October through April your furnace is the thing standing between your family and a 26°F night. That means long stretches where it cycles on and off for hours at a time, and every one of those starts puts a little more wear on the igniter. When the igniter finally gives out, the burner won't light at all, and the house goes cold.

Almost half of homes here heat with electricity, so a downed line does more than kill the lights. Boone County has seen 14 winter storms and 86 damaging wind events over the last ten years, and statewide, close to a quarter of households lost power for a full day or more in 2024. If your furnace depends on electricity to run, a storm that knocks out power knocks out your heat with it.

7 months
October through April, your furnace is on duty
26°F
the average winter night it heats against
14 winter storms
in ten years, the nights a failure hurts most
Isometric grayscale illustration of a cutaway single-story house showing interior rooms with furniture, plus an exterior furnace unit with a tall flue pipe and ducting running into the attic space.
Your furnace works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

Kentucky requires HVAC contractors to hold a state license.

The license is issued to the contractor, not to the job, so it does not need to be reissued for your furnace repair specifically. Kentucky's Department of Housing, Buildings and Construction is the body that tested the contractor and keeps that record on file.

For a furnace repair, this is the credential that stands behind the work. A furnace runs on gas, and a bad connection or a cracked heat exchanger is what makes that dangerous, so the state's license is what says the person doing the work has been tested on that before being allowed to touch it in Boone County.

Sources: Kentucky Legislative Research Commission · Kentucky Department of Housing, Buildings and Construction

Why won't my furnace turn on?
Most often it comes down to power, the thermostat, or the pilot or ignition system not getting a signal. Check that the thermostat is set to heat and above room temperature, and that the switch on the furnace itself, the one that looks like a light switch near the unit, is on. If those are fine, the problem is likely inside the furnace, in the ignition system or a safety switch that shuts the unit down when something is not right. A contractor licensed through Kentucky's Department of Housing, Buildings and Construction can find which part it is and fix it.
Why is my furnace blowing cold air?
Air blowing before the burners light or right after the furnace shuts off is normal. The blower runs a little longer than the burners to push out the last of the warm air, so a few seconds of cool air at the start or end of a cycle is not a problem. If the air stays cold the whole time the furnace is running, the burners are not lighting or something is shutting them off right after. That points to the ignition system, the gas supply, or a safety switch, and it needs a contractor to check it before you try running the furnace again.
Why won't my furnace pilot light stay lit?
A pilot light that won't stay lit is usually a sign the thermocouple has failed. That is the small sensor that sits in the pilot flame and tells the gas valve the flame is really there. When it wears out or sits out of position, the valve reads no flame and shuts the gas off, even while the pilot is burning. Relighting it yourself will only work until the same thing happens again, so it needs a contractor to replace or reposition the part. A standing pilot burns on its own gas supply, so it is not something that goes out because the power went out.