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Water Heater Repair in Covington, KY

Tell us what your water heater is doing, and a licensed contractor who covers Kenton County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Kenton County winters ask a lot of your water heater

Winter nights here average 26°F from December through February, so the water coming into the tank is colder too. The burner or heating element has to run longer to bring it up to temperature, and it does that for seven months a year, October through April. That extra work falls on the thermostat and the heating element or burner over and over, and those parts wear sooner for it.

Storms add to the load. Kenton County has had 67 damaging wind events and 14 winter storms over the past ten years, and in Kentucky, close to a quarter of households went at least 24 hours without power in 2024. A gas water heater with electronic ignition may need to be relit by hand after the power drops. An electric one usually comes back on by itself. If the water is lukewarm or not heating after an outage, that is the first thing to check.

26°F
the average winter night, and colder incoming water means longer heating
7 months
October through April, the months homes here need heat
24%
of Kentucky households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
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Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $70 a year off hot water for a typical Kentucky home.

  • A heat pump water heater$110 a year
  • A new high-efficiency gas water heater$150 a year
  • An older gas water heater$220 a year

Estimates for a typical Kentucky home, compared with an older unit built to the federal minimum, from EIA household energy data and Kentucky fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
The most common reason is that the tank itself has rusted through from the inside and is failing. Sediment builds up on the bottom of the tank over years, and once it wears through the steel, water finds a way out. It can also be a loose drain valve or a fitting that has started to weep, which a contractor can check before condemning the tank. If the leak is actually coming from the temperature and pressure relief valve on top, that water runs down the side and can look like a bottom leak, so where the water first appears matters.
Why won't the pilot light on my water heater stay lit?
Usually the thermocouple has worn out and can no longer sense that the pilot is burning, so it shuts the gas off. A dirty or partly blocked pilot orifice can also cause this, along with a draft reaching the pilot flame. Thermocouples wear out over time and get replaced rather than repaired. If the pilot won't even light in the first place, that points to a gas supply issue instead, which is a different problem.
Can a tankless water heater be repaired?
Yes, most problems with a tankless unit are repairable rather than a reason to replace it. Common repairs include cleaning a clogged heat exchanger, replacing an igniter, or fixing a sensor that's misreading the water temperature. Because a tankless unit runs on gas or electricity and controls its heat electronically, diagnosing the fault usually means reading an error code the unit displays, which points a contractor straight to the part that failed.