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Water Heater Repair in Frankfort, KY

Tell us what your water heater is doing, and a licensed contractor who covers Franklin County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Cold groundwater and hard winters wear on your water heater here

Water heaters in Franklin County work against cold incoming water for seven months of the year, October through April. On nights that average 27°F, the tank runs longer to bring water up to temperature, and the burner or heating element cycles more to hold it there. That extra work adds up on the parts that do the heating.

Power is part of it too. Nearly a quarter of Kentucky households went at least a day without power in 2024, and the county has seen 10 winter storms and 51 damaging wind events over the past ten years. A gas water heater with a standing pilot will keep working through an outage. One with an electric igniter or an electric tank will not, and when the power comes back, most units reset and heat again on their own. If yours does not, that points to a problem with the unit itself, not the outage.

27°F
the average winter night, and colder incoming water means longer heating
7 months
October through April, the months homes here need heat
24%
of Kentucky households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
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Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $270 a year off hot water for a typical Kentucky home.

  • A heat pump water heater$110 a year
  • An older electric water heater$380 a year

Estimates for a typical Kentucky home, compared with an older unit built to the federal minimum, from EIA household energy data and Kentucky fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
The tank itself has likely rusted through and is starting to fail. Water heaters corrode from the inside over the years, and once the tank wall is breached, it won't seal itself back up. It could also be a loose drain valve or a fitting at the bottom, which a contractor can check before assuming the tank is done. If the leak is coming from the tank, replacement is the only fix, since a punctured tank cannot be repaired.
Why won't the pilot light on my water heater stay lit?
The most common cause is a worn thermocouple, the small sensor that tells the gas valve the pilot is burning. When it wears out, it shuts the gas off even though the flame is lit. A dirty pilot orifice or a draft in the area can also blow the flame out. A contractor can test the thermocouple and clean or replace the parts that are causing it to fail.
Can a tankless water heater be repaired?
Yes, most tankless water heater problems can be repaired without replacing the whole unit. Common issues include a clogged inlet filter, a buildup of scale on the heat exchanger, or a failed igniter, and each of these can be cleaned or replaced on its own. A contractor can run the unit's diagnostics to find which part is causing the trouble before deciding what needs to be done.